I’m finding it difficult to navigate the website and can’t access pages.

Your browser settings may not allow java script or the reading of Macromedia Flash files. If you do not have the latest version of Flash Player you will be offered a free download from the Adobe website.

Is my personal information kept secure?

All information is provided in strict confidence and is used exclusively by La Rosée's internal departments for the sole purpose of fulfilling a delivery or offering you a better service. Your bank details are SSL encrypted and are never kept or stored on the site.

I’ve forgotten my username or password; how do I retrieve them ?

You can recover your password by clicking on the forgotten password link in the "My Account" area. Simply fill in your contact email address and confirm: your password will be emailed to you.

How do I register ?

From the "My Account" area, enter your details in the “Create an account" box. Simply provide the obligatory information in the boxes marked with an asterisk and click to confirm.

How can I change my personal details ?

You can change any of your details by logging in via the "My Account" section.

Where can I buy La Rosée products ?

You can find your nearest La Rosée sales point by consulting the "Where to find us” section.

How do I use La Rosée products ?

Every product has a specific application method to optimize its benefits. You can find advice on how to apply each product at www.larosee-cosmetiques.com.

I have a question on another subject.

If you cannot find the answer you need here, please email your question to us.